Maximising Interpersonal Effectiveness
Our ways of relating to each other are embedded constantly in relationships and this is a continual process, relearning or new learning. The relational aspects are of the highest significance to our psychosocial development and our individual ability as learners to sustain positive relationships. These aspects are the building blocks of self-esteem and atonement.
When we use positive and flexible ways of responding to each other, our communication is likely to be more effective. We all have a range of behavioural tendencies and habits to draw on. Moment-by-moment it can be hard to choose the right ones. This is an art as well as a skill. The more we are aware of our tendencies, and understand them, the easier it is to develop more effective modes of communication. In other words we are lifting our level of awareness of our emotional literacy.
Emotional Literacy
Emotional literacy describes key aspects of human social functioning. Understanding the nature of behaviour and how a person uses behaviour, both positive and negative, helps to build self-awareness, the key domain of emotional intelligence. Emotional literacy is learning how to expand and enrich the use of positive modes of behaviour and to transform negative modes of behaviour, which in turn supports ongoing development.
If you work with people, you are the tool of your trade. To become emotionally literate helps you to relate positively to others; respond more and react less, to give empowering leadership, to encourage creative collaboration. The more effectively you communicate and build relationships, the more effective your outcomes will be. It’s not just what you do – it’s how you do it that really, matters.
Darwin Head Office
Level 2, The Avenue
217/12 Salonika Street
Parap NT 0820
(above Karma Cafe)
P: (08) 8941 1752
E:
easadarwin@easa.org.au
Toll Free: 1800 193 123 (NT only)
Alice Springs
Jock Nelson Centre
10/16 Hartley Street,
Alice Springs NT 0870
P: (08) 8953 4225
E: easaalicesprings@easa.org.au
Katherine
Katherine Regional Training Centre
Block F, Room 3
19 Second Street
Katherine NT 0850
P: (08) 8941 1752
E: easadarwin@easa.org.au
Visiting Service
Jabiru
Coolalinga
Tennant Creek
Nhulunbuy
Royal Darwin Hospital
EASA acknowledges and pays respect to the Traditional Owners of the country in which we work and live and recognise their continuing connection to land, waters and community.
We will stand with them to care for and protect their lands.