EASA would like to inform our clients and customers that we are currently experiencing IT changes that are causing disruptions.


We would like to sincerely apologise in advance for this inconvenience and direct you to the following:


  • If you have sent an email to EASA in the last 24 hours and not received a response, please resend to the same email you sent it to
  • If you are requesting critical incident support, please contact Leela on 0400 463 789 or send an email to practicemanager@easa.org.au
  • If you are requesting information on training or workplace solutions, please send an email to corp@corp.org.au


We endeavour to have these disruptions resolved in a timely matter. We do appreciate your patience and thank you for your understanding.


Kind Regards,


EASA Administration

course_retention_understand and respond to vicarious trauma

Understand & Respond to Vicarious Trauma

Vicarious Trauma is described as debilitating symptoms arising from prolonged empathetic and compassionate care of people with trauma or ‘the cost of caring’. Participants gain an understanding of the factors that contribute to the experience of work related trauma and secondary traumatic stress. This will include building awareness of the warning signs, symptoms and how to get support.

The workshop explores factors that contribute to the development and sustainability of protective factors against vicarious trauma both individual and organisational.

In this session we will explore:
  • What is vicarious trauma?
  • Factors that increase the risk of vicarious trauma
  • Common signs and symptoms of vicarious trauma
  • Acknowledging vicarious trauma
  • Protective factors for individuals and organisations
Request a Quote
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