EASA would like to inform our clients and customers that we are currently experiencing IT changes that are causing disruptions.


We would like to sincerely apologise in advance for this inconvenience and direct you to the following:


  • If you have sent an email to EASA in the last 24 hours and not received a response, please resend to the same email you sent it to
  • If you are requesting critical incident support, please contact Leela on 0400 463 789 or send an email to practicemanager@easa.org.au
  • If you are requesting information on training or workplace solutions, please send an email to corp@corp.org.au


We endeavour to have these disruptions resolved in a timely matter. We do appreciate your patience and thank you for your understanding.


Kind Regards,


EASA Administration


course_leadership_foundational skills for new managers

Foundational Skills for New Managers

A new position as a manager is exciting and daunting at the same time. A new skill set and knowledge is required, as well as the ability to manage people. The Foundational Skills for New Managers series provides an introduction to core knowledge to get people feeling skilled and confident in meeting the needs of their team, organisation and client group. There are six short workshops in the series.

Communication: Workshop one enables participants to connect with what good communication means, and how it shifts and changes in the context of a management role - for example targeting a range of audiences and speaking with influence.

Leadership Styles and Role Clarity: Workshop two enables participants to consider a range of leadership styles and how they contribute to the experience of others in the workplace. There will be consideration of what it means to be accountable and responsible and how this understanding assists in setting and articulating expectations.

Coaching and Mentoring: Workshop three builds understanding of the power of mentoring and coaching relationship and how these can be used to build capacity in individuals and teams. We will also discuss the scope and boundaries that apply in these relationships and techniques for resolving differences.

Human Resources Functions: Workshop four explores the key stages of the employee life cycle, providing a snapshot of common functions, best practice and creative approaches for each stage. The stages of the employee life cycle are recruitment and selection, induction and probation, appraisals and performance planning, performance management and grievances, and exit and succession planning.

Promoting Creativity and Innovation: Workshop five explores the influence that the manager has over the level of creativity and innovation within teams. We will explore the differences between creativity and innovation, why they are crucial in today’s workplaces and how leaders can contribute to an environment of creativity and innovation.

Building Effective Teams: Workshop six is about the manager’s role in setting the scene to get the best from the team they lead. This session provides information about the key qualities of effective teams and how the manager can support the development and the sustainability of these qualities within the team.

This is a short webinar series. We encourage participants to participate in all workshops, but it is not essential.
Request a Quote
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