EASA would like to inform our clients and customers that we are currently experiencing IT changes that are causing disruptions.


We would like to sincerely apologise in advance for this inconvenience and direct you to the following:


  • If you have sent an email to EASA in the last 24 hours and not received a response, please resend to the same email you sent it to
  • If you are requesting critical incident support, please contact Leela on 0400 463 789 or send an email to practicemanager@easa.org.au
  • If you are requesting information on training or workplace solutions, please send an email to corp@corp.org.au


We endeavour to have these disruptions resolved in a timely matter. We do appreciate your patience and thank you for your understanding.


Kind Regards,


EASA Administration


course_leadership_decision making and problem solving

Decision Making & Problem Solving

The ability to make decisions and problem solve is crucial for those in leadership positions. Workshop participants gain skills in framing problems objectively and how to confidently develop a course of action.

This workshop explores the difference between intuitive and rational decision making and the benefits, challenges and approaches for group decision making. Participants gain understanding of how to identify and manage risks, apply critical thinking and how to embrace mistakes as learning opportunities.

In this session we will explore:
  • Intuitive and rational decision making
  • Models for rational decision making
  • Common obstacles in decision making
  • Supporting groups to make decisions
  • Risk identification and management
  • Critical thinking and excellent mistakes
Request a Quote
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