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(NT ONLY) TOLL FREE:
DARWIN:
ALICE SPRINGS:
KATHERINE:
 1800 193 123
(08) 8941 1752
(08) 8953 4225
(08) 8941 1752

Counselling Services

Counselling Services

Employee Assistance Program (EAP)

  • Counselling sessions free to employees and immediate family members*
  • Completely confidential (as per APS Guidelines)
  • Access the EAP service directly (no need to approach HR)
  • In-person, by telephone, or Skype sessions available
  • Short-term, solution-focussed counselling
  • Professional, experienced counsellors and psychologists
  • Your choice of male or female practitioners
  • Available in Darwin, Alice Springs, Katherine and NT regional centres
  • Free to change practitioners
  • After-hours appointments available
  • After-hours emergency service
  • Toll free number

Critical Incident Stress Management (CISM) & Trauma Response

  • Immediate, or as-soon-as-possible, onsite counselling support, including remote locations
  • Psycho-educational support and self care strategies for groups and / or individuals
  • Follow-up counselling, by phone or by appointment, 2-4 weeks post-incident
  • CISM Report recommending long-term self-care strategies
  • Assistance in developing workplace trauma response protocols

Recommended Sites for Further Information

The Australian Centre for Post-traumatic Mental Health at the University of Melbourne undertakes world class trauma related research, policy advice, service development and education. Their innovative services help organisations and health professionals who work with people affected by traumatic events.  The Australian guidelines can be accessed through this site:

Home site of the Trauma Center, a leading center in the treatment and research of trauma in the USA, headed up by Dr. Bessel van der Kolk. The purpose of this site is to help trauma victims renew their sense of security and to give them up-to-date tools for coping.

Home site of the National Center for PTSD (USA). The site contains a wide variety of information and resources on trauma, diagnosis and treatment of children and adults. The site highlights trauma among soldiers and members of the security forces.

Psychological Assessments and Reports

  • Screening & Profiling for recruitment (e.g. MBTI)
  • Return to Work Assessments
  • Employee Wellbeing & Mental Health checks

Other Psychological Services

  • Formal Referrals (i.e. employer-directed work performance counselling)
  • Disciplinary counselling (i.e. employer-directed)
  • Professional supervision (individual, group)
  • Onsite employee support services for organisational restructure / retrenchments

Counselling Supported Training Workshops

  • Mindfulness & Managing Stress
  • Critical Incident Stress Management (CISM)
  • Vicarious Trauma & Self-care
  • Team Building & Peer Support Strategies
  • Difficult Conversations
  • Basic Conflict Management & Mediation Skills
  • Developing EQ & Resilience
  • Dealing with Difficult People / Situations

Training & Personal Development

Our highly skilled and qualified Trainers have many years of experience in presenting interactive workshops. They apply adult learning principles through hands-on experience, action learning and small group work. This enables individuals to apply functional skills and behaviours in the workplace instantly. Our workshops are regularly updated and incorporate the latest knowledge and skills.

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